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Claims are not taken over the phone. Visit jobs.utah.gov to file your claim. If you have a difficulty filing online, contact the Claims Assistance and Re-Employment (CARE) Team using the Live Chat feature at job.utah.gov. REMEMBER: You will need to file your claim each week, even if you are awaiting a decision. Otherwise, you will not be paid for those weeks. Refer to the section entitled Weekly Claim Filing Instructions for instruction on filing weekly claims. PROTECT YOUR PERSONAL IDENTIFICATION NUMBER (PIN): You are the only one who should know your PIN. Your PIN is your signature when you file your weekly claim. Do not allow anyone else access to your PIN. You will be liable for improper or fraudulent payments made using your PIN. If another person knows your PIN, change your PIN immediately online at jobs.utah.gov or contact the CARE Team. 04-02-0125 Equal Opportunity Employer/Program Auxiliary aids (accommodations) and services are available upon request to individuals with disabilities by calling 801-526-9240. Individuals who are deaf, hard of hearing, or have speech impairments may call the Relay Utah by dialing 711. Spanish Relay Utah: 1-888-346-3162.