12 Fair Hearings,2605(b)(13) - Assurance 13

Official source

12.1 How many fair hearings did the Grant recipient have in the prior federal Fiscal Year? 0 12.2 How many of those fair hearings resulted in the initial decision being reversed? 0 12.3 Describe any policy and/or procedural changes made in the last federal Fiscal Year as a result of fair hearings? No fair hearings were held in the last Fiscal Year. 12.4 Describe your fair hearing procedures for households whose applications are denied and/or not acted upon in a timely manner. see attached document "TX_liheap_2026plan_Sec12_4" An Applicant requests a hearing with the Subrecipient and statewide or regional contractors initially. If not satisfied with the results of the Subrecipient’s and statewide or regional contractor’s hearing, the Applicant then appeals to the Texas Department of Housing and Community Affairs. The Department then schedules a fair administrative hearing. 12.5 When and how are applicants informed of these rights? Applicants are informed of their rights either by 1) informing them on the application itself, 2) handing them a document with such information at the time of application, 3) displaying posters at intake offices, or 4) providing them the information in the denial of LIHEAP assistance letter that is mailed to the applicant. If any of the above questions require further explanation or clarification that could not be made in the fields provided, attach a document with said explanation here.

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12 Fair Hearings,2605(b)(13) - Assurance 13

Official source

12.1 How many fair hearings did the Grant recipient have in the prior federal Fiscal Year? 0 12.2 How many of those fair hearings resulted in the initial decision being reversed? 0 12.3 Describe any policy and/or procedural changes made in the last federal Fiscal Year as a result of fair hearings? No fair hearings were held in the last Fiscal Year. 12.4 Describe your fair hearing procedures for households whose applications are denied and/or not acted upon in a timely manner. see attached document "TX_liheap_2026plan_Sec12_4" An Applicant requests a hearing with the Subrecipient and statewide or regional contractors initially. If not satisfied with the results of the Subrecipient’s and statewide or regional contractor’s hearing, the Applicant then appeals to the Texas Department of Housing and Community Affairs. The Department then schedules a fair administrative hearing. 12.5 When and how are applicants informed of these rights? Applicants are informed of their rights either by 1) informing them on the application itself, 2) handing them a document with such information at the time of application, 3) displaying posters at intake offices, or 4) providing them the information in the denial of LIHEAP assistance letter that is mailed to the applicant. If any of the above questions require further explanation or clarification that could not be made in the fields provided, attach a document with said explanation here.