B-6410 Application Due Dates

Applications must be processed in a timely manner. For timeliness and processing purposes:

The timeliness count begins the date the completed and signed application for assistance is received by HHSC.

The file date of an application is day zero for application processing.

If a person applies for multiple programs and all requested information is provided for one program and not the other(s), make an eligibility determination for the program in which all the information has been received. Continue to allow for the opportunity to provide the remaining missing information for the other program(s) until the final due date.

Reminders:

The date of application is established when HHSC receives the completed and signed application form.

For applications submitted after the close of business for the day, or on days when HHSC is closed (including weekends and holidays), the date of application is the following business day .

If an application is denied in error, the original date of application must be protected no matter how old the original date on the application for assistance. A new application processing date must be established.

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B-6410 Application Due Dates

Official source

Applications must be processed in a timely manner. For timeliness and processing purposes:

The timeliness count begins the date the completed and signed application for assistance is received by HHSC.

The file date of an application is day zero for application processing.

If a person applies for multiple programs and all requested information is provided for one program and not the other(s), make an eligibility determination for the program in which all the information has been received. Continue to allow for the opportunity to provide the remaining missing information for the other program(s) until the final due date.

Reminders:

The date of application is established when HHSC receives the completed and signed application form.

For applications submitted after the close of business for the day, or on days when HHSC is closed (including weekends and holidays), the date of application is the following business day .

If an application is denied in error, the original date of application must be protected no matter how old the original date on the application for assistance. A new application processing date must be established.