Application or Renewals Denied in Error

If an application is denied in error, the original file date of the application must be used regardless of the age of the application.

If a renewal is denied in error, the receipt date of the renewal packet must be used regardless of the age.

If the application or renewal denial is determined to be agency error, do not require a new application or statement to reapply from the person or authorized representative to reopen the application if supervisory approval is obtained.