B-2400, Documentation Standards

Revision 24-4; Effective Dec. 1, 2024

Documentation standards are in this handbook. Find specific documentation and verification standards in Appendix XVI , Documentation and Verification Guide. Appendix XVI provides documentation expectations and suggested sources for getting information resulting in quality, accurate cases.

When supervisor approval is suggested, written or documented, verbal contact is acceptable. Requirements for documenting phone contacts are in Appendix XVI.

Documentation standards include the date and name or signature of the MEPD eligibility specialist on all recording documents and case actions.