TANF, SNAP, Children on TP 32 and Children on TP 56
Advisors must count the cash value of benefits in a debit account, less amounts deposited in the current month, as a resource. Government benefit payments may be deposited into a debit account. Advisors must verify the balance in the account using the most current information.
The most common debit accounts established for deposit of government benefits are the:
Electronic Benefit Transfer (EBT) cash accounts for TANF benefits;
unemployment insurance benefits (UIB) debit accounts;
Texas debit card accounts for child support payments, Office of Attorney General (OAG);
debit card accounts for child support payments from other states; and
Direct Express card debit accounts for Social Security; Retirement, Survivors and Disability Insurance (RSDI); or Supplemental Security Income (SSI) benefits payments.
This list is not intended to be all inclusive as more agencies and businesses move toward the use of debit cards to issue benefits.
Account inquiry is accessible to:
TANF recipients by calling the Lone Star Help Desk automated voice response system at 1-800-777-7EBT (1-800-777-7328);
UIB recipients online at https://www.usbankreliacard.com/ or at any automated teller machine (ATM) free of charge;
child support recipients online at www.EPPICard.com ;
Social Security recipients online at www.USDirectExpress.com , by calling 1-888-741-1115, or balance information may be obtained free of charge at any ATM that displays the MasterCard® logo.
Exception: See A-1248, Resources of TANF and SSI Recipients .