All Programs
Facility work is the primary assignment for Outstationed Worker Program (OWP) staff. Staff will process workload following the OWP Hierarchy order below:
OWP Lobby Facility Workload
OWP Statewide Facility Workload
Regional EWMS Teams (Supplemental) Workload
Staff follow the most current business processes found in the Eligibility Operations Procedures Manual to complete this workload.
The file date is the date HHSC receives the application from the contracted facility.