Correspondence Processing

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Revision 15-4; Effective October 1, 2015

CHIP, CHIP Perinatal

CHIP correspondence refers to written documents or a request for review from a household or applicant for enrollment into CHIP. Correspondence may be submitted online at YourTexasBenefits.com , by fax, or through the mail. Uploaded, faxed, or hard copy correspondence documents are linked with the appropriate case. Types of correspondence may include:

provider claims;

plan transfer form or letter;

letter requesting address or name change;

missing information requested by CHIP through application processing;

requests for disenrollment;

enrollment requests;

request for review of an eligibility or enrollment decision; and

cost share updates.