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Describe how E&T case managers coordinate with other staff and services. Coordination can involve tracking E&T participation, sharing information that may be relevant to participation in E&T (e.g. information related to good cause or a work exemption), and referral to additional services. QUESTION RESPONSE FIELD How do E&T case managers coordinate with: SNAP eligibility staff Status updates are sent via VOS to the TDHS E&T program mailbox for review and action. The status notice will include the participant's name, SNAP case number, date of most recent appointment, current status, and any ABAWD hours that the participant has gained through participation with E&T. How do E&T case managers coordinate with: State E&T staff Communication/coordination occurs via email and a shared status spreadsheet (saved on an internal State drive accessible by approved State staff). To ensure a timely response between TDHS/TDLWD, both agencies document and review feedback via shared spreadsheets on any issues noted during the referral process, including data entry and/or case management files. All SNAP E&T staff have access to VOS which houses E&T participant data to include appointments, case notes, and steps within the employment plan. How do E&T case managers coordinate with: Other E&T providers Communication/coordination occurs via email, telephone calls, and regular (monthly and/or quarterly) meetings. Since all E&T providers use the same system, all participant data can be viewed to ensure there is no duplication of services. A program procedure manual is also provided to all providers. TDLWD’s two SNAP E&T Assistant Directors coordinate service flow, oversee technical assistance, and monitor for program compliance across the state’s E&T system. How do E&T case managers coordinate with: Community resources Communication/coordination occurs via email, telephone calls, and meetings. Each AJC has a list of community resources available in the area and hosts quarterly cross training where available resources are often shared. SNAP E&T staff also utilize United Way’s 211 weblink to provide participants with specific resources. During the initial assessment, attempts are made to connect participants to resources based on the barriers indicated. Referrals are noted in the shared case management system. TDLWD’s SNAP E&T Assistant Directors also work to identify available community resources to share with case management staff. How does the State agency ensure E&T participants receive targeted case management services through an efficient administrative process, per 7 CFR 273.7(c)(6)(ii)? Case management activities and/or services are targeted based on each participant’s assessment, IEP, and ongoing progress monitoring. Referrals and coordination with service providers, communication to participants, and participant activities and outcomes are documented within VOS. All Case Managers operating within the One-Stop system have the ability to view activities, case notes, and documentation. All communication to clients occur via the customer’s preferred contact method (reviewed and documented during the customer’s initial assessment). How do your offered case management services support the participant in the E&T program and provide activities and resources that help the participant achieve program goals? 1/29/26, 10:22 AM State Plan TN FY26 - Original Submission https://dam-fns.usda.gov/sites/default/files/microsite/snapet-tnfy26stateplan//index.html 31/108