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Tennessee Housing Development Agency 2025 LIHEAP Policy Manual for Regular and Crisis Assistance 60
Chapter 8 – Monitoring and Technical Assistance
8.1 Training and Technical Assistance THDA will provide mandatory training at least annually for subgrantees. Attendance is required for all mandatory trainings. Technical assistance will be offered upon request or when a need is identified during monitoring visits or other assessments.
8.2 Title VI-Nondiscrimination Policy and Training Subgrantees must adopt a nondiscrimination policy that ensures no person will be excluded from participation in, denied benefits of, or subjected to discrimination under any LIHEAP program or activity based on race, color, national origin, sex, age, or disability. A copy of the subgrantee’s nondiscrimination policy must be included in the agency’s Operational Plan – Agency Specific Questions. This policy must be disseminated to employees, applicants, and beneficiaries, and prominently posted in public areas within the agency. The Title VI coordinator or designated responsible party for the subgrantee must complete the THDA-provided Title VI/Nondiscrimination training annually. Additionally, subgrantees must ensure that all employees complete training on the fundamental requirements of Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1974, and the Age Discrimination Act of 1975 at the onset of their employment.
8.3 Monitoring Programmatic Monitoring will be conducted by the Compliance and Asset Management Division when 30% of the subgrantee’s contract funds have been expended. The agency will receive contact two (2) weeks before the scheduled review with details regarding the monitoring process, expectations, and a checklist. A notification email packet, which includes monitoring tools, will be sent to the subgrantee in advance. Additionally, a Client Summary List will be sent one day before the monitoring to ensure that the subgrantee pulls the appropriate files (regular, crisis, denied, and pending applications). These files must be uploaded to THDA’s secure Electronic Data Transfer (EDT) system.