Page 42

Tennessee Housing Development Agency 2025 LIHEAP Policy Manual for Regular and Crisis Assistance 41

be submitted as part of the Agency Specific Operational Plan— Specific Questions section, signed by all employees and board members involved in the program.

3.4 Preventing Fraud, Waste, and Abuse In the event that fraud, waste, or abuse of government funds is detected, the subgrantee must immediately report the issue to the Tennessee Comptroller’s Office. Additionally, local agencies must notify THDA of any suspected fraud, waste, or abuse. The bulletin provided by the state, including the Comptroller’s Office toll-free hotline number, must be prominently posted at both state and local agencies. THDA will conduct annual training for both state and local agency staff on how to detect and mitigate fraud, waste, and abuse within the program.

Agency Specific Operational Plan Each subgrantee must maintain an Operational Agency Specific Plan during each grant cycle. The template provided by THDA at the beginning of the grant cycle must be considered a live document that requires periodic updates as changes occur. If any submitted documentation within the Operational Plan conflicts with federal or state regulations or requirements, the applicable federal or state requirement will take precedence. The Agency Specific Operational Plan must include the following: • Agency Provider Information • Primary Contacts • Agency LIHEAP Personnel • Signature Authorization Form • Succession Plans • Title VI Compliance • Policies: Grievance, Waste Management, Appeal, and Emergency Preparedness • Liability Insurance • Training Course/Tracking Plan