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Tennessee Housing Development Agency 2025 LIHEAP Policy Manual for Regular and Crisis Assistance 13

All Household Member Requirements: Each household member must provide at least one valid government-issued identification annually. Acceptable forms of identification include, but are not limited to: • U.S. Birth Certificate for Children 1 year old or younger • U.S. Birth Certificate, Passport, or State ID 15 ½ or younger • Safe At Home Program verification (visually verified, not copied) • State or Federal Identification Card (These are examples but not limited to: U.S. Passport, Green Card, Tribal ID, Valid Driver’s License) • Military Identification SSN Exceptions: Children under 1 are exempt from providing an SSN, but a birth certificate or mother’s copy is required. If no listed identification is available, the subgrantee must contact THDA for further guidance. Required Documentation for Energy Assistance Qualification: • A completed, signed, and dated paper or online application. • A valid email address for all applicants (applications without an email are considered incomplete and denied). • Acceptable government-issued ID for the applicant (see above). • Energy usage history for the past 12 months (or, if less than 12 months, based on the client’s duration at their address). • Gross income for all household members and net income for members receiving Social Security Income (SSI) or Social Security Disability Insurance (SSDI). • Household members claiming zero income must submit a Verification of Income & Expenses Form. Refusal to submit these results in an incomplete application, which will be denied. • Unrestricted Social Security number verification (examples listed below) for all household members, or a birth certificate, or mother’s copy, for children under 1. Completed Verification of Disability Form, signed by a medical professional, if applicable. Valid Social Security Card

Invalid Social Security Card