Page 2
Administrative Manual Policy Manual Number: 200.035 Section: General Administrative Procedures and Compliance Chapter: Verification
May 1, 2025 Division of TennCare 2 federal agencies, state agencies and other entities involved in administering Insurance Affordability Programs (IAPs). The Hub allows TennCare to verify data from the following sources:
a. SSA Composite; b. Remote Identity Proofing (RIDP); c. Verify Current Income (VCI); d. Verify Annual Household Income (VAHI); e. Renewal and Redetermination Verification (RRV); and f. Verify Lawful Presence (VLP).
Federally Facilitated Marketplace (FFM) applications are also received through the Hub.
TennCare will use eligibility-related information received through the Hub, when available. 4. Use of Electronic Data and Requesting Additional Information Information provided by an individual at application, when reporting a change, and at renewal is verified with available date sources. Individuals are not required to provide additional documentation when the information is available for verification, as long as the information provided by the individual is reasonably compatible such data sources. See the Reasonable Compatibility and Verification policy for further explanation of reasonable compatibility.
When additional information or documentation is requested, individuals have until the due date specified on the notice to provide the requested documentation. Information returned from an electronic data source that is determined not to be reasonably compatible with information provided by the individual cannot be used to deny or terminate eligibility without first requesting additional information from the individual. If the requested information is not received by the due date specified on the notice, a denial or termination notice is sent to the individual for failure to respond to the request for documentation. 5. Documentary Evidence a. Official Evidence Official documentation is documentation that is prescribed or recognized as authorized, and is most commonly provided by businesses, agencies and organizations engaged in specific enterprises or service delivery. A Social Security card, utility bill and award letter are examples of official documents. b. Unofficial Evidence Unofficial documentary evidence may include such items as handwritten notes from an employer, an estimate from a real estate agent, etc.