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Administrative Manual Section: General Administrative Procedures and Compliance Policy Manual Number: 200.010 Chapter: Rights and Responsibilities
February 1, 2024 Division of TennCare 6 6. Civil Rights Contacts:
Office Contact Information TennCare Office of Civil Rights Compliance 310 Great Circle Road, Floor 3W Nashville, Tennessee 37243 Email: HCFA.Fairtreatment@tn.gov Phone: 1-855-857-1673 (TRS 711)
You can file a complaint online at Civil Rights Compliance.
310 Great Circle Road, Floor 3W Nashville, Tennessee 37243 Email: HCFA.Fairtreatment@tn.gov Phone: 1-855-857-1673 (TRS 711)
You can file a complaint online at Civil Rights Compliance.
U.S. Department of Health & Human Services Office for Civil Rights 200 Independence Ave SW, Rm 509F, HHH Bldg Washington, DC 20201 Phone: 1-800-368-1019 (TRS 711)
You can get a complaint form online at Civil Rights and Conscience Compliant or file online at Complaint Portal Assistant.
Office Contact Information You can also file a discrimination complaint with the: U.S. Department of Justice Civil Rights Division 950 Pennsylvania Ave., NW Washington, D.C. 20530 Fax: (202) 307-1197 Call: 855-856-1247 (TRS 711)
To file a complaint online on Civil Rights Justice.
Tennessee Human Rights Commission 312 Rosa L. Parks Ave, 23rd Floor Nashville, TN 37243 Free: 800-251-3589
You can file a complaint online through the Discrimination Complaint Form.
7. Estate Recovery
Estate recovery occurs when the State files a claim with the deceased individual’s estate for reimbursement of certain TennCare Medicaid expenditures incurred during the individual’s period of eligibility. Estate recovery is required by Federal and State law.