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Subject: SNAP Timeliness Standards

Policy 24.03 Date of Last Review: 11/30/2023 Effective Date: 02/01/2022 Date of Next Review: 11/30/2026 RDA: SW22 Page 2 of 10 a. The household will lose its entitlement to expedited service when an applicant who has been prescreened as expedited fails to complete the interview process within four (4) calendar days of the application date. The household’s application will be processed under the normal timeliness standards of thirty (30) calendar days. b. Staff shall refer to Expedited Households that Miss Their First Interview on the procedures detailing how to treat households that are prescreened expedited, scheduled an appointment, and miss their first interview. 6. When the pre-screener (Refer to Prescreening for Expedited Services) fails to identify a household as eligible for expedited service, and the Eligibility Counselor subsequently discovers that the household is entitled to expedited service, the household must receive benefits on or before the seventh (7th) day following the date of discovery. B. Households Eligible for Expedited Services 1. Expedited procedures apply at initial application only for the first (1st) month of the certification period. Households that reapply for SNAP during the last month of their certification period for the following month are not entitled to expedited services at reapplication. 2. Households with less than one hundred and fifty dollars ($150) in countable monthly gross income and whose total liquid resources do not exceed one hundred ($100). 3. Eligible households, whose monthly shelter costs, together with its utilities, based upon actual costs or the standard utility allowances, exceed the combination of the household’s liquid resources and its gross income for the month that is countable under SNAP rules. 4. Migrant or seasonal farmworker households may be entitled to expedited service and special income calculation procedures due to little or no income and may need immediate food assistance. Staff shall refer to Policy 24.21 SNAP Destitute Households or Seasonal Farmworkers. C. Opportunity to Participate 1. An opportunity to participate in SNAP consists of providing households with an EBT card and having a PIN number available for the household to obtain its allotment. 2. The card and PIN should reach the participant so that the household will have an opportunity to participate within the appropriate timeframe based on the type of application. See the Application Timeliness Tracking Guide for more information. 3. If the case is a regular application and the individual does not have an EBT card, authorize SNAP by the twenty-seventh (27th) calendar day so benefits can be in hand by the thirtieth (30th) calendar day. 4. If the case is processed as an expedited case, authorize SNAP by the fourth (4th) calendar day so benefits can be in hand by the seventh (7th) calendar day. D. Normal Certification Periods 1. The process of determining eligibility for SNAP shall proceed as promptly as possible after an application is filed. The standard of promptness for determining eligibility for SNAP is thirty (30) calendar days for regular applications. 2. Non-expedited cases that are eligible for benefits and complete the required process should receive benefits by the thirtieth (30th) calendar day.