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Date of Last Review: 11/30/2023 Effective Date: 07/01/2023 Date of Next Review: 11/30/2026 RDA: SW22 Page 1 of 6 Families First Family Focused Solutions Policy 23.21 Effective: July 01, 2023 Introduction Families First shall provide Family Focused Solutions as a support service that is available to customers. Scope The purpose of this policy is to outline the process for identifying customers who may benefit from Family Focused Solutions services and making referrals to Family Focused Solutions. Family Focused Solutions is designed to be a support service to aid customers in removing barriers to employment and/or education. Policy Family Focused Solutions 1. Family Focused Solutions (FFS) is available to all Families First assistance units (AU) that contain a child(ren) and/or an eligible adult who faces any barrier to work and/or education. a. This includes both customers who are required to participate in a work and/or educational activity and customers who are exempt from the work and/or educational activity. b. Children can also receive FFS simultaneously with their caretaker. 2. FFS will provide assistance to customers struggling with issues related to, but not limited to the following: a. Physical or mental health, b. Domestic violence c. Substance abuse. d. Learning disabilities or other developmental disorders, e. Management of stress