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Date of Last Review: 06/26/2024 Effective Date: 07/01/2024 Date of Next Review: 06/26/2027 RDA: SW22 Page 1 of 7 Families First Application Process Policy 23.01 Effective: July 1, 2024 Introduction The Tennessee Department of Human Services shall allow any individual who wishes to apply for Families First the opportunity to file an application and have a determination of eligibility within forty-five (45) calendar days. Scope This policy outlines the process for individuals to obtain and file an application, as well as the application and interview process. Policy Right to Apply for Families First 1. Any person wishing to do so shall have the opportunity to apply for Families First. The right to file an application shall not be denied to any person even though it is apparent that eligibility for Families First benefits does not exist. 2. Information about the Families First program administered by the Tennessee Department of Human Services (TDHS) shall be provided to any person requesting it. 3. A customer may be assisted by any individual of their choosing in completing and submitting the application, interviewing with the assigned TDHS staff, and submitting verifications. 4. It is unlawful to charge or receive anything of value, either directly or indirectly, for providing application assistance to a person requesting Families First. 5. Proof of eligibility is not required prior to filing an application. Filing an Application 1. The Families First application process begins with a signed request for assistance on HS-0169 Family Assistance Application or completing an online application. a. Applications will be available to any person who requests an application in person at all TDHS county offices.