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Page | 94 Family Assessment Form (DSS-EA-221A) The assessment form is a tool designed to solicit information to: 1. Determine individual or family needs, 2. Identify barriers to self-sufficiency, and 3. Offer guidance for suitable referrals. The assessment form is required for all SNAP interviews (applications and renewals) and additionally when the Benefits Specialist determines it is appropriate.
When talking about Employment/Career Development/SDCareerLink, Benefit Specialists should explore what "work" means to the customer and how it fits into their personal goals. This encourages an open dialogue, where customers feel like partners in the process. “What matters to you, matters to us.” Discuss with customers their current goals, what they find meaningful, and what they consider important at this stage in their life. Use this information as a foundation for further development. Offer printed SDCareerLink materials for additional information. Here are several messaging examples that can help facilitate the discussion: "What are some of the skills (life skills, professional development skills, etc.) you feel you'd like to develop?" "What kind of support or resources do you think could help you take the next step in your career?" "Are there any professional development opportunities you’ve been wanting to explore?"
“What kind of training or resources would be most helpful to you as you continue to grow?" These questions can help uncover the individual’s development needs and clarify their career goals, facilitating a productive conversation around growth and next steps. 5450 CLOSING
The interview may be concluded when: 1. All the factual information which reasonably can be expected has been obtained. 2. Plans for obtaining additional verifications have been made. 3. The Benefits Specialist is confident that the customer knows his rights and responsibilities. 4. The customer understands how to complete and file a six month report (EA-214) if applicable. 5. The customer has been given information about other appropriate social service programs and outside agencies. 6. The customer’s questions are answered.
If the customer is eligible or potentially eligible, the manner of notification and payment should be explained. The procedure for requesting a fair hearing should also be discussed. See Appendix 3 for detailed procedures for the interview.