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Page | 71 If the individual does not have a valid reason, provide the resident county office contact information and tell the applicant that he/she will be contacted with an appointment time and place, along with a verification checklist. Then contact the Supervisor in the resident county for transfer information and alert him/her that a pending application will be scanned, and an appointment needs to be made. Scan the application the same day, if possible, or if not, then the next working day. Resident county rules apply regardless of where the case is kept. Rules that differ depending on county residence are work registration (Minnehaha and Pennington counties are Employment & Training) and ABAWD exemptions.

b) Households with special needs must be allowed the opportunity to file an application and complete the application process without undue hardship on them. Special needs households include households with members:  Who are elderly or disabled  Who reside in remote rural areas  Who are homeless  Who are not proficient in English  With earned income (working households)

If individual states they are unable to come to the office during normal working hours and the request is reasonable, alternate application and interview processes must be determined. Alternate procedures could include:  The use of a knowledgeable authorized representative  Mailed application  Telephone interview  A prescheduled home visit  Making an appointment outside of regular business hours (before 8:00 a.m., over the noon hour, or after 5:00 p.m.)  Arranging for interpreters to be available at the scheduled interview time

c) Applications may be filed by an adult member of the household or the household’s authorized representative.  If the full application is filed, as long as an adult household member or the AR has signed the back of the form, a signature is not required on the first page.  If only page 1 is filed, a signature is required on the first page, and also required on the back page when the remainder of the application is submitted.  If the AR is applying on behalf of the household, it is acceptable to only have the AR signature on the application.

d) For initial month benefits, the day the signed application or signed first page is received is the application date and the date benefits will be prorated from. The filing date for an online application or an emailed application is the date the application was submitted, unless it is submitted after 5:00 p.m. Central Standard Time, or the offices are closed. Then it is the next working day.

The following are exceptions to the application date designation:  The application date is the date an individual was released from an institution if the individual jointly applied for SSI and SNAP prior to leaving an institution  The application date is the date the SSI office received the signed SNAP application if SSI takes the SNAP application during the SSI application or redetermination process.  The application date is the date an individual is released from a correctional institution for those situations when a Dept. of Corrections staff has assisted the individual in applying for SNAP prior to his/her release date.