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4610 PRESCREENING FOR EXPEDITED SERVICE
4620 EXPEDITED SERVICE TIME FRAMES
4630 EXPEDITED SERVICE REQUIREMENTS
4640 EXPEDITED SERVICE REQUIRED APPLICATION INTERVIEW
4650 LATE EXPEDITED DETERMINATION
4660 POSTPONED VERIFICATION FOR EXPEDITED HOUSEHOLDS
4700 AUTHORIZED REPRESENTATIVE (AR)
4710 AUTHORIZED REPRESENTATIVE DESIGNATION
4720 AUTHORIZED REPRESENTATIVE APPLICATION PROCESS
4730 WHO CAN BE AN AUTHORIZED REPRESENTAIVE
4740 WHO CANNOT BE AN AUTHORIZED REPRESENTATIVE
4750 EMERGENCY AUTHORIZED REPRESENTATIVE (EAR)
4760 AUTHORIZED REPRESENTATIVE DISQUALIFICATIONS
4800 SEPARATION OF DUTIES
CHAPTER FIVE: INTERVIEW 5000 INTERVIEWING HOUSEHOLDS
5100 STANDARDS FOR INTERVIEWS
5110 FRAMING WORK AS AN OPPORTUNITY
5200 SCHEDULING THE INTERVIEW
5300 MISSED INTERVIEW APPOINTMENTS
5400 CONDUCT OF INTERVIEW
5410 GOALS 5420 PREPARATION
5430 TECHNIQUES: TONE AND RAPPORT
5440 CONTENT
5450 CLOSING
CHAPTER SIX: NARRATIVE 6000 NARRATIVE
6100 DOCUMENTATION
6200 TYPES OF NARRATIVES
6210 APPLICATION/RENEWAL NARRATIVE
6220 MONTHLY/ONGOING NARRATIVE
6230 SIX MONTH REPORT NARRATIVE
CHAPTER SEVEN: HOUSEHOLD COMPOSITION 7000 HOUSEHOLD COMPOSITION 7100 HOUSEHOLD CONCEPT 7110 HEAD OF HOUSEHOLD 7120 CHILDREN UNDER 18 7200 HOUSEHOLD DETERMINATION