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Page | 284 CHAPTER SEVENTEEN: NOTICES 17000 NOTICES

17100 WRITTEN NOTICES

17110 ELIGIBILITY

Households who have filed timely applications for redetermination by the 15th of the last month of their certification period and who are eligible must be provided a notice by the end of their current certification period.

Households are given a DSS-EA-306, Renewal Notice, at the time of renewal who have timely reapplied, and been found eligible must be given a notice of case action not later than 30 days after the date of the household's opportunity to obtain its last allotment.

17120 NOTICES OF CHANGE

All notices regarding changes in a household's benefits must meet the definition of adequate notice.

The Benefits Specialist will notify a household of any change from its prior benefit level and the basis for its determination. If the Benefits Specialist reduces or terminates benefits based on information received on the six month report form, the notice must be sent so that the household receives it no later than either the date the resulting benefits are to be received or in place of the benefits.

17130 DENIAL

If an application is denied, the household must be provided with a written notice no later than 30 days after the date of application. If the 30th day falls on the weekend or a holiday, the notice is sent the next working day. ACCESS automatically sends the notice of denial when the case is denied. Households have until 5:00 of the next working day to submit any missing information before the case is denied, if the 30th day falls on a weekend or holiday.

Households who have filed timely applications for redetermination by the 15th of the last month of their certification period who are subsequently found to be ineligible must be provided a notice by the end of their current certification period.

Households given a DSS-EA-306, Renewal Notice, at the time of renewal and who have timely reapplied but are subsequently found ineligible, must be given a notice of action not later than 30 days after the date of the household's initial opportunity to obtain its last allotment.

Benefits Specialists must ensure that the denial reason matches the notice text that will be displayed in the automated notice.