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5.6.2 Adding a Household Member already Eligible in Another Household If a household reports a new member and that member is already receiving CCA benefits in another household, the following steps should be followed: • If both households reported the change, remove the member from the current household following adequate notice requirements. • If only the new household reports the change, remove the member from the current household if the 10-day adverse action time frame can be met. Notice is sent to both households. • If both households claim the same member and the primary cannot be verified, remove the member from the current household following 10-day adverse action time frames.

5.7 Application Changes Changes which cannot be reasonably anticipated regarding the date and/or amount must be handled as change of circumstances after the eligibility determination.

5.8 Application Withdrawals The applicant may voluntarily withdraw the application at any time before the eligibility determination is made. A written or verbal request is acceptable. The reason for withdrawal (if known) shall be documented in the case file. A notice shall be sent to the individual indicating they have withdrawn their application and they have the right to reapply at any time by submitting a new application.

5.9 Renewals The annual renewal process occurs every 13 months. Active households will receive a Renewal of Benefits notice and a Renewal Form approximately 6 weeks prior to the end of their certification period. If the Renewal Form is not returned by the 5th day of the final month of the certification period, households will receive a Renewal Reminder notice. CCA will automatically close if the Renewal Form is not returned or the applicant is found ineligible for the new certification period