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appeals procedure for the Department. Upon appeal, the decision of the Department is final unless appealed by a party pursuant to an Administrative Law Judge. (10) If a group child care home is found to be in operation after the Department has denied the application for the license and the administrative appeal/review procedure has been completed, the Department shall notify the Department’s Office of General Counsel. B. Provisions of the license (1) A regular license issued by the Department to the group child care home shall be valid for two years from date of issuance, unless revoked by the Department or voluntarily surrendered by the operator; provided however, that a change in location, ownership or sponsorship of the group child care home shall automatically void the license. (2) A provisional license issued by the Department to a group child care home shall be issued for a period within which the deficiencies shall be corrected, and within the conditions permitted by statute. (3) A provisional license shall be amended from a provisional to a regular license when all deficiencies have been verified as corrected. (4) An application for a license may be denied or the license may be revoked by the Department if the operator and any staff member, volunteer(s) or emergency person(s) has been determined to have abused or neglected any child as defined in Section 20-7-490B, S.C. Code of Laws, 1976 as amended. C. Inspection and consultation (1) Department staff may visit and inspect a group child care home at anytime during the hours of operation without prior notice to verify regulatory compliance. (2) Department staff shall provide at least two working days notice to the operator prior to conducting an initial or renewal inspection. (3) The operator and staff shall cooperate with the investigation and related inspections by providing access to the physical plant, records, excluding financial records, and staff. (4) The Department has the right to interview staff and parents relating to regulatory compliance. (5) Upon receipt of a regulatory complaint, the Department shall conduct an unannounced inspection of the home to investigate the complaint. If the complaint is written, the Department shall provide a copy to the operator upon request. (6) The operator may request consultation from the Department. Department staff shall provide technical assistance to the operator as requested. D. Reasons for license denial, revocation, or non-renewal (1) A license may be denied, revoked or not renewed by the Department if the operator or teacher/caregiver has been determined to have abused or neglected any child as defined in Section 20-7-490B, S.C. Code of Laws, 1976 as amended. (2) A license may be denied, revoked or non-renewed by the Department if cited deficiencies threaten serious harm to the health and/or safety of the children. E. Reporting of changes affecting license (1) The operator shall immediately report to the Department when an occurrence takes place that may affect the status of the license including the following: (a) Change in operator; (b) Change in location; and (c) Major renovations or alterations to the home. F. License renewal (1) One hundred and twenty (120) days prior to the expiration date of the current license, Department staff shall notify the operator in writing of the time and requirements for renewal and shall request health and fire inspections.