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(3) Food Stamp Program households may use their EBT card in any county within the State where EBT is used as the method of food stamp issuance. Households are not necessarily restricted to using the EBT card in the county of residence. HISTORY: Added by State Register Volume 19, Issue No. 4, eff April 28, 1995. Amended by State Register Volume 21, Issue No. 6, Part 2, eff June 27, 1997. ARTICLE 33 PROTECTIVE SERVICES FOR ADULTS (Statutory Authority: 1976 Code §§ 43-1-80 & 43-29-90) 114–3310. Definitions, General Requirements, and Purpose. A. The agency shall provide protective services for adults who have been determined to be in need of such services in order to remedy or prevent situations of abuse, neglect or exploitation. B. Protective services for adults shall be directed toward identifying and correcting conditions of actual or potential abuse, neglect or exploitation of persons eighteen (18) years of age or older who are senile, persons with intellectual disability, developmentally disabled or otherwise incapacitated. C. Definitions of terms found in S. C. Code, 1976, § 43-29-10 shall apply in this article. Code Commissioner’s Note Pursuant to 2011 Act No. 47, § 14(B), the Code Commissioner substituted ‘‘intellectual disability’’ or ‘‘mental retardation’’ and ‘‘person with intellectual disability’’ or ‘‘persons with intellectual disability’’ for ‘‘mentally retarded’’. 114–3320. Initiation Procedures. A. Person may file complaints concerning situations of abuse, neglect, or exploitation with which they are familiar by writing or calling the local county Department of Social Services. The reporter may remain anonymous. B. Individuals in need of help may request that protective services be provided to them by the local county Department of Social Services. C. The agency may provide protective services to individuals pursuant to order of the Family Court. 114–3330. Determination of Need. A. When complaints, reports, or requests are received by the county Department of Social Services, the agency shall investigate the circumstances complained of in order to determine whether the report is substantiated or unsubstantiated. The investigation process may include, but is not limited to, home visitation, interviews with neighbors, and review of medical or social service records. B. A complaint will be deemed substantiated when the agency’s investigation discloses evidence of abuse, neglect, or exploitation. Evidence may be directly observed by the investigator, or directly gathered from reliable sources. C. If no supporting evidence of the allegation is revealed by agency investigation, the report shall be deemed unsubstantiated and protective services will not be supplied. D. Law enforcement authorities shall be notified by the agency when an adult has been reported to have been abused, neglected, or exploited by another. E. When a county Department of Social Services receives a report of alleged abuse, neglect, or exploitation of an individual residing in a hospital, institution, or a facility operated by the state, the report shall be referred to the State Law Enforcement Division, the State Ombudsman, or the Circuit Solicitor.