Page 32

Describe how E&T case managers coordinate with other staff and services. Coordination can involve tracking E&T participation, sharing information that may be relevant to participation in E&T (e.g. information related to good cause or a work exemption), and referral to additional services. QUESTION RESPONSE FIELD How do E&T case managers coordinate with: SNAP eligibility staff Communication and coordination with eligibility staff occurs via email on an ongoing basis, however, this communication is followed-up in the SCCETS database and the SCOSA imaging system. Case managers provide participation data to eligibility staff for ABAWD work requirements via email, whenever appropriate. How do E&T case managers coordinate with: State E&T staff Communication and coordination between case managers and E&T state staff occurs via SCCETS database or via email initially but with follow-up in the SCCETS database. Communication may also be done virtually on TEAMS. How do E&T case managers coordinate with: Other E&T providers Case managers use email, phone communication, and in-person visits to maintain an open dialogue with E&T providers. This communication is documented in the SCCETS database How do E&T case managers coordinate with: Community resources Case managers use email, phone contact, and in-person visits to maintain an open dialogue with community resources. When specific to a participant, this communication is documented in the SCCETS database. How does the State agency ensure E&T participants receive targeted case management services through an efficient administrative process, per 7 CFR 273.7(c)(6)(ii)? All E&T program participants receive targeted, individualized case management. When situations arise where a participant cannot participate in person, the case manager can facilitate virtual or telephonic services to avoid a burden on the client but also maintaining participation and program engagement. Additionally, E&T case managers are physically located in a SC Works Center which makes partner referrals more collaborative but also more efficient and effective for the participant. How do your offered case management services support the participant in the E&T program and provide activities and resources that help the participant achieve program goals? The offered case management services are designed to be the central support system that guides participants through the E&T program while still keeping sight of their goals. Meaningful support is provided through individualized employment plans, periodic check-ins which anchor the participant to the program and to progress, participant reimbursements, and connections to community partners, resources, and services. How does the SNAP State agency ensure the case management services offered do not act as an impediment to successful participation in E&T? Case managers collaborated with participants to co-create employment plans based on an individual’s goals, strengths, and barriers to employment which ensures relevance and commitment. E&T Coordinators (case managers) have completed training in motivational interviewing and coaching which are techniques that empower participants to lead their own goal setting and decision making. Participant reimbursements such as transportation and childcare mitigate common barriers making goal achievement more feasible. Policies and 1/29/26, 9:36 AM State Plan SC FY26 - Original Submission https://dam-fns.usda.gov/sites/default/files/microsite/snapet-scfy26stateplan//index.html 32/125