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comprehensive summary of the details must be included in the Description of Possible Claim, Sect. 1 of the DSS Form 1680 or attached to the form.

B. The DSS Form 1680 should be scanned in the Benefit Integrity Folder; Possible Claim (1680) Sub-folder; no later than 10 days from the date of detection.

C. Correct the current or future benefit issuance when it is determined that a case is improperly certified.

The ES Worker shall verify as much information as possible about previous certification periods when verifying information for the current period of eligibility.

CAUTION: Economic Services (ES) Workers should not work overpayments in correction mode on CHIP in order to avoid problems for claims staff at a later date. Overpayment determinations can be calculated using mini budget screen AFMB.

2. Benefit Integrity Claims Specialist (BICS) Responsibilities for Possible Claims The BICS has the following responsibilities regarding procedures for possible claims referrals:

A. Review the case file in SCOSA, copy appropriate information, evidence, documentation, etc., necessary to establish the claim from the eligibility folder into the appropriate Benefit Integrity folder

B. Determine classification of claim, period of over issuance and over issuance amount

C. Follow other BIC duties as outlined in the Online SNAP/TANF Benefit Integrity Manual.

20.9 Classification of Recipient Claims The ES Worker must assign a potential classification to possible claims based on the reasons for the over issuance. Claims may be assigned the following classifications:

1. Definition/Agency Error Agency error (AG) claims, also known as administrative error claims, are generally the result of errors made by DSS personnel, which result in the improper issuance of benefits.

2. AG Claim Instances Instances, which may result in an AG claim, include, but are not limited to DSS:

A. Failure to take prompt action on a reported change B. Incorrect computation of the amount of benefits C. Issuance of benefits due to computer system error