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3. Conduct the telephone hearing according to face-to-face hearing responsibilities

19.14 The CM/ES Worker's Responsibilities Relating to a Telephone Hearing The CM/ES Worker’s responsibilities relating to a telephone hearing are:

1. Arrange for any witnesses to be present at the scheduled time;

2. Notify and arrange for additional staff to be available to testify when the hearing involves other issues;

3. Call the Appeals Unit at the scheduled time; and

4. Follow face-to-face hearing responsibilities.

19.15 A/R Responsibilities/Telephone Hearing The A/R's responsibilities relating to a telephone hearing are: 1. Be available at the scheduled time at the telephone number given for the hearing;

2. Arrange for any witnesses to be present at the scheduled time; and

3. Follow face-to-face hearing responsibilities

19.16 Hearing Officer Responsibilities/Face-to-Face Hearing The hearing officer's responsibilities relating to a face-to-face hearing are:

1. Administer oaths of affirmation 2. Accept testimony of the CM/ES Worker and A/R and written evidence 3. Rule on objections 4. Question witnesses 5. Rule whether the issue is a question of judgment or regulation 6. Allow the A/R to question or refute any testimony or evidence 7. Allow the A/R to submit evidence to establish facts and circumstances in the case 8. Allow additional time, if necessary, for the A/R to obtain more information bearing on issues 9. Be impartial

19.17 CM/ES Worker Responsibilities/Face-to-Face Hearing

The CM/ES Worker responsibilities relating to a face-to-face hearing are: