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TANF POLICY MANUAL

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A. A request for information to determine eligibility (the BG must be allowed at least 10 days from the initial request to provide the requested information) B. An increase in benefits C. A reduction in benefits D. A termination of benefits E. A change in the manner or form of payment to a protective payment

1. Timely Notice A timely notice is a notice which must be mailed at least 10 days before the date the proposed action is to be effective when benefits are to be reduced or terminated.

The 10-day count is a strict calendar day count beginning the day after the notice is mailed. (Notices are not mailed on Saturdays, Sundays or holidays.)

NOTE: If the timely notice period ends on a weekend or holiday, a fair hearing request is timely if received the next working day.

Content of Timely Notice The notice must contain the following information: 1. The proposed action 2. Reason for the proposed action 3. Fair hearing rights 4. Telephone number and name of person to contact for additional information

2. Adequate Notice An adequate notice informs recipients of a reduction or termination no later than the date they receive or would have received their benefits.

A. Content of Adequate Notice The notice must contain the following information:

1. The proposed action 2. Reason for the proposed action 3. Fair hearing rights 4. Telephone number and name of person to contact for additional information

B. Adequate Notice Situations The BGs in the following situations must be notified of the reduction or termination of cash benefits no later than the date they receive or would have received their benefits: