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S N A P M A N U A L

359 Palmetto Automated Child Support System (PACSS) A federally mandated system with interfaces and automation to: (1) Locate non-custodial parents; (2) Establish paternity; (3) Establish, modify and enforce support orders (such as child, medical, spousal); and (4) Collect and distribute child support. Pardon A release from legal penalties of an offense. Payment Error Rate The sum of the point estimates of two component error rates: an overpayment error rate and an underpayment error rate. Each component error rate is the value of allotments either overissued or underissued expressed as a percentage of all allotments issued to completed active sample cases, excluding those cases processed by SSA personnel or participating in certain demonstration projects designated by FNS. Personal Identification Number (PIN) A numeric code selected by or assigned to a household and used to verify the identity of an EBT cardholder when performing an EBT transaction. Policy A set of rules that is used as a basis for making an eligibility determination for SNAP. Point-of-Sale (POS) Terminal A range of devices deployed at authorized retail food stores for redeeming benefits by initiating electronic debits and credits of household EBT accounts and retailer bank accounts. Primary Informant (PI) An applicant or SNAP household member who applies for SNAP benefits by filing an application form. Probation or Parole Violator An individual who is violating a condition of probation or parole under a Federal or State law. Procedures A set of instructions established to ensure compliance with SNAP policy. Processing Standards Case actions taken to provide eligible households that complete the initial application process an opportunity to participate in SNAP as soon as possible but no later than 30 calendar days following the date the application was filed for regular applications and no later than 6 calendar days following the date the application was filed for expedited applications.