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285 Moreover, when a substantial number of deficiencies are identified which require Agency or local SNAP office level corrective action, the Agency or local SNAP office will establish an order of priority to ensure that the most serious deficiencies are addressed immediately and corrected as soon as possible. Primary factors to be considered when determining the most serious deficiencies are: • Magnitude of the deficiency; • Geographic extent of the deficiency (e.g., Statewide/local SNAP office); • Anticipated results of corrective actions; and • High probability of errors occurring as identified through all management evaluation sources. In planning corrective action, the Agency will coordinate actions in the areas of data analysis, policy development, quality control, program evaluation, operations, administrative cost management, civil rights, and training to develop appropriate and effective corrective action measures.

2 8 . 2 S T A T E C O R R E C T I V E A C T I O N P L A N The Office of Economic Services will prepare corrective action plans addressing those deficiencies specified in Section 28.1 Corrective Action Planning requiring action by the Agency (including local SNAP offices). This corrective action plan is an open-ended plan and will remain in effect until all deficiencies in SNAP operations have been reduced substantially or eliminated. The Agency will provide updates to their corrective action plans through regular, semiannual updates. These semiannual updates will be received by FNS by May 1st and November 1st respectively. Such updates must contain: • Any additional deficiencies identified since the previous corrective action plan update; • Documentation that a deficiency has been corrected and is therefore being removed from the plan; and • Any changes to planned corrective actions for previously reported deficiencies. The Agency corrective action plans will contain, but not necessarily be limited to, the following, based on the most recent information available: (A) Specific description and identification of each deficiency; (B) Source(s) through which the deficiency was detected; (C) Magnitude of each deficiency, if appropriate; (D) Geographic extent of the deficiency (e.g., Statewide/local SNAP office, specific project areas in which the deficiency occurs); (E) Identification of causal factor(s) contributing to the occurrence of each deficiency; (F) Identification of any action already completed to eliminate the deficiency;