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S N A P M A N U A L

278 • Households, for which participation was denied, suspended or terminated (called negative cases). Reviews of negative cases will be conducted to determine whether the Agency’s decision to deny, suspend or terminate the household, as of the review date, was correct. A statewide sample of cases is selected randomly each month. It is the responsibility of the local county DSS office to make sure all pertinent verification/documentation is available in SCOSA.

2 5 . 3 Q U A L I T Y C O N T R O L ( Q C ) F I N D I N G S QC's findings will be reported to the county on the SNAP QC Active Report or the SNAP QC Caper Report. The SNAP QC Corrective Action form will be attached for cases found in error.

A local county DSS office may disagree with or question a QC decision through the use of the SNAP QC Corrective Action form which is attached to all error reports. The SNAP QC Corrective Action form is not returned by the county within 10 working days from the date of mailing, the findings are reported to the appropriate regional office. It is essential that QC findings be reviewed by the local county DSS office immediately upon receipt and the SNAP QC Corrective Action form returned within the allowed time frame for all error cases.

If the local county DSS office disagrees with the findings, the following procedures apply: (A) Review case file and QC report AND (B) Complete the SNAP QC Corrective Action form and send the original to QC along with supporting documentation to substantiate the disagreement. A copy should be filed in the case record.

2 5 . 4 S N A P H O U S E H O L D S ’ R E S P O N S I B I L I T Y I N T H E Q U A L I T Y C O N T R O L ( Q C ) P R O C E S S SNAP households are required to cooperate in a QC review. Refusal to cooperate will result in:

(A) For state reviews, closure of the case until the household cooperates or 125 days after the end of the annual review period.

For federal reviews, closure of the case until the household cooperates or seven months after the end of the annual review period, i.e. seven months after September 30. Economic Services staff will take no further action until notified by QC that the household has cooperated. (B) Reapplication being subject to 100% verification of eligibility requirements except for those household’s that are eligible for expedited service. (C) Examination for possible referral for investigation of willful misrepresentation.