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S N A P M A N U A L

267 (B) Incorrect computation of the amount of benefits (C) Incorrect benefit issuance due to computer system error (D) Continued benefits to a SNAP household after its certification period has expired without the household having been recertified (E) Failure to act on information received through the Income and Eligibility Verification System (IEVS) which causes an overpayment. Agency access to IEVS information does not relieve the household of its responsibility to report changes accurately. Economic Services staff is required to check IEVS at certification, recertification and CHIP alert notification. (F) Failure to timely impose a disqualification on a SNAP participant when an IPV has been adjudicated administratively or judicially. (2) Inadvertent household error

Inadvertent household error (CL) claims are the result of a misunderstanding or unintentional error on the part of a household who otherwise complies with SNAP requirements. These claims occur when a household: (A) Fails to report a required change and the household’s failure to act or report as required is the result of a lack of understanding of program requirements or inadvertent error (B) Unintentionally fails to report circumstances correctly but otherwise complies with program requirements. The household is responsible for any information that they provide to the Agency regardless of the origin of the information. For example, the household is responsible for information in a letter from an employer if the household obtained the information. The household is not responsible if the letter was sent directly from the employer to the Agency. (3) Intentional Program Violation

An intentional program violation (IPV) claim is any claim in SNAP for an overpayment or trafficking resulting from a person having intentionally: (A) Misrepresented, concealed, withheld facts or made a false or misleading statement (B) Committed any act that constitutes a violation of the Food and Nutrition Act, the SNAP regulations, or any state statute relating to the use, presentation, transfer, acquisition, receipt, or possession of SNAP benefits. A claim cannot be assigned as an IPV unless: i. It has been determined through an Administration Disqualification Hearing (ADH) that a household member has committed an IPV