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S N A P M A N U A L

219 (I) Notice that failure to participate in an interview may result in delay or denial of benefits; and (J) Notice that the household is responsible for rescheduling a missed interview and for providing required verification information. To expedite the recertification process, the Agency will mail a form for recertification, an interview notification that allows for either face-to-face or telephone interviews, and a statement of needed verification with the NOE. (2) Recertification application The Agency will mail an application to be used by households when applying for recertification. This recertification form is the DSS Form 3807A, Notice of Expiration (NOE), which is completed at the 12th month (Annual Recertification), 6-month interval (Six-Month Recertification) and 4-month intervals (Tri-annual Recertification). A new household signature is required at the time of application for recertification. The recertification process can be used for: (A) Households which apply for recertification prior to the end of their certification period AND

(B) Households which file an application within 30 days after the end of the certification period. Thirty days is defined as a calendar month.

The recertification process must elicit from the household sufficient information that, when added to information already contained in the case file, will ensure an accurate determination of eligibility and benefits.

1 7 . 2 R E C E R T I F C A T I O N I N T E R V I E W At least one interview (face-to-face or telephone) must be conducted for each household (with a member of the household or its authorized representative) once every 12 months, unless the household receives a 24-month certification period because all adult members are elderly or disabled with no earned income. Households certified for 24 months will receive a mailed system generated form, DSS Form 3808, Interim Contact Form, at 12 months.

The Agency cannot require the household to complete an interview before the last month of the current certification period. The interview must be conducted on or after the date the application is timely filed. If the interview is scheduled before the last month of the certification period, the household may not be denied for failing to appear for the interview prior to the end of the certification period. If a household misses its interview and requests another interview, the Agency must schedule an interview.

The Agency must make sufficient effort to complete the interview so that the household has at least 10 days after the interview in which to provide verification before the certification period expires.