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Child Care Scholarship Policy Manual 66

2.3.3 USE OF THE 10-DAY TERMINATION POLICY The effective date of termination using the 10-day termination policy is the first Monday following the 10th working day from the date of determination (Holidays and weekends are not considered work days). Termination reasons include but are not limited to the following: • Client moves out of state. • Client is determined to have intentionally committed fraud. • Client exceeds 85% SMI after a non-temporary change.

2.3.4 WHEN A CLIENT WANTS TO VOLUNTARILY WITHDRAW OR INDICATES SERVICES ARE NO LONGER NEEDED If a parent indicates that they want to voluntarily withdraw from the Child Care Scholarship Program or indicates that no services are needed, the child care database will be updated with a status code 20- Services on Hold Per Client and the memo field documented to reflect that the parent indicated that services were no longer needed or wants to voluntarily withdraw. Services are not to be terminated. Any connected services should be ended with proper notice to the child care provider and the provider notified of the ending of the services. The case will remain in the 20- Services on Hold Per Client status for the remainder of the client’s 12-month eligibility. At any point, if the client comes back in during that eligibility period, the status may be updated to 57-Active and the client may resume services until the end of their eligibility period.

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Page 66

Official source

Child Care Scholarship Policy Manual 66

2.3.3 USE OF THE 10-DAY TERMINATION POLICY The effective date of termination using the 10-day termination policy is the first Monday following the 10th working day from the date of determination (Holidays and weekends are not considered work days). Termination reasons include but are not limited to the following: • Client moves out of state. • Client is determined to have intentionally committed fraud. • Client exceeds 85% SMI after a non-temporary change.

2.3.4 WHEN A CLIENT WANTS TO VOLUNTARILY WITHDRAW OR INDICATES SERVICES ARE NO LONGER NEEDED If a parent indicates that they want to voluntarily withdraw from the Child Care Scholarship Program or indicates that no services are needed, the child care database will be updated with a status code 20- Services on Hold Per Client and the memo field documented to reflect that the parent indicated that services were no longer needed or wants to voluntarily withdraw. Services are not to be terminated. Any connected services should be ended with proper notice to the child care provider and the provider notified of the ending of the services. The case will remain in the 20- Services on Hold Per Client status for the remainder of the client’s 12-month eligibility. At any point, if the client comes back in during that eligibility period, the status may be updated to 57-Active and the client may resume services until the end of their eligibility period.