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Child Care Scholarship Policy Manual 26

1.6 THE CHILD CARE SCHOLARSHIP PROGRAM CONTROL CENTER The Child Care Scholarship Program Control Center, hereafter called the Control Center, is located at SCDSS. Staff are responsible for the: • Daily operation of the Child Care Scholarship Program • Coordination of child care eligibility • Selection and payment to providers. Toll-free lines for clients and providers are operated by the Control Center staff. Clients and providers may access the Child Care Scholarship Program by calling the toll-free telephone numbers between the hours of 8:00am- 5:00 pm Monday thru Friday. The toll-free lines are designed to: • Provide information to a client receiving child care services. • Provide information to an interested family wishing to apply for services. • Provide technical assistance and resolution to a provider regarding payment information or for other situations encountered by a client or provider. Parents may call 1-800-476-0199 for assistance and child care providers are to call 1-800-262-4416. Both lines are available Monday – Friday from 8:00 a.m. – 5:00 p.m. The Control Center fax number is 1-800-310-5417. The mailing address for the Control Center is:

Child Care Scholarship Program SC Department of Social Services P.O. Box 100160 Columbia, South Carolina 29202-3160