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Situational Changes Within a 12-Month Eligibility Period Situation Process Single parent receiving services needs to go from half time care to full time care o Client submits a request to change services from half time to full time and provides documentation proving full time work/school/training. o If the client applied through the benefits portal, the request to go from half time to full time application must be made through the portal. o If the client did not originally apply through the benefits portal, the client may request the change by emailing scchildcare@dss.sc.gov o Child Care eligibility staff must calculate the documentation submitted to support the change from half time to full time to ensure it meets the full-time child care criteria. If the client meets the full-time criteria and does not exceed the 85% SMI child care eligibility staff will: o Print the previous eligibility worksheet only from On-base or SCOSA that was approved for half time. o Complete a new eligibility worksheet. o Select the Change box on the worksheet. o The same application number previously assigned will be notated and a note added to the eligibility worksheet that the client is going from half time to full time. o The same income from the previously approved application will be used to ensure no increase in the client copay. o Staff will update the funded units from half time to full time in the Child Care Scholarship database only (to avoid a potential increase in co-pay). o Staff document the client’s memo field indicating that the client was determined to meet the eligibility criteria for full time care, that funding was changed, and connections made, when there is a child care provider selected. o Send the eligibility worksheet, along with the supporting documentation to be imaged.