15 Training

15.1 Describe the training you provide for each of the following groups: a. Grant recipient Staff: Formal training provided virtually, on-site, and/or formal training conference How often? Annually Biannually As needed Other, describe: Employees are provided with policy manual Other, describe: Grantee staff are encouraged to participate in relevant trainings, conferences, and workgroups. b. Local Agencies: Formal training provided virtually, on-site, and/or formal training conference How often? Annually Biannually As needed Other, describe: On-site training How often? Annually Biannually As needed Other, describe: Employees are provided with policy manual Other, describe: One on one training to subrecipient LIHEAP managers is given as needed, particularly with new managers. We conduct ten meetings with subrecipient LIHEAP managers to review policies and procedures. Some of these trainings and monthly meetings are held in person and some are held virtually. Subrecipients are encouraged to send LIHEAP staff to conferences covering topics relevant to LIHEAP. c. Vendors Formal training conference How often? Annually Biannually As needed Other, describe: Policies communicated through vendor agreements Policies are outlined in a vendor manual Other, describe: Deliverable fuel vendors are required to attend a training meeting prior to the new season starting as a condition of being a LIHEAP vendor. There are multiple opportunities for the vendors to attend a meeting which are held in person and virtually. 15.2 Does your training program address fraud reporting and prevention? Yes No If any of the above questions require further explanation or clarification that could not be made in the fields provided, attach a document with said explanation here.