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J. Is signed by both the parent and a representative of the lead agency to bind the agency to what has been agreed upon; K. A written, signed mediation agreement is enforceable in any state court of competent jurisdiction or in a district court of the United States. 1.16 Due Process Hearing A. A due process hearing is a formal review of a complaint identified by the parent, all data related to the problem, and testimony from the parties concerned. B. Parents may request a hearing with regard to: 1. A proposal to initiate or change the identification, evaluation or early intervention services of their child; 2. Refusal to initiate or change the child’s identification, evaluation, or early intervention services of their child. 3. A request that information in their child’s record be amended and the Early Intervention provider refuses to amend the record in accordance with the request (see Access to Records procedure). C. A “Request for a Due Process Hearing” form must be completed, signed and dated by the parent or the parent’s representative and submitted to the Part C Coordinator. This form is given to parents at intake and is also available online at: http://www.eohhs.ri.gov/ProvidersPartners/ProviderManualsGuidelines/Medicaid ProviderManual/EarlyInterventionProviders/EarlyInterventionProgram.aspx D. The EI provider will assist the parent in filing a “Request for a Due Process” Hearing upon parent request. E. When a hearing is requested by the parent, the lead agency will inform the parent of the right to mediation and of any free or low cost legal services available to the parent. F. The hearing will be scheduled at a time and in a location that is convenient for the parents. G. The due process hearing must be completed, and a written decision mailed to each of the parties within thirty (30) calendar days of the receipt of the request. Mediation, if attempted, must occur within the same thirty (30) days. A hearing officer may grant specific extensions of time beyond the period set, at the request of either party. H. The hearing officer: