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Describe how E&T case managers coordinate with other staff and services. Coordination can involve tracking E&T participation, sharing information that may be relevant to participation in E&T (e.g. information related to good cause or a work exemption), and referral to additional services. QUESTION RESPONSE FIELD How do E&T case managers coordinate with: SNAP eligibility staff E&T case managers regularly communicate with IMCWs, local E&T units, and/or CAO E&T Ombudsmen. E&T case managers enter component codes in CWDS for each component in which a participant is actively being served. Case managers also enter hours of participation monthly for each open component code and enter termination codes corresponding to positive or negative outcomes when a component code is closed. CAO staff can view these codes in eCIS the day after the E&T case manager enters them into CWDS. In addition, E&T case managers can enter case notes in CWDS that may be viewed by CAO staff, and regularly reach out to CAO staff via phone or email on an adhoc basis to share other information that may be relevant to participation in E&T. E&T case managers also participate in Direct Service Team (DST) and Local Management Committee (LMC) meetings with the CAO, providing another venue to coordinate services. Finally, E&T case managers use the Special Allowance Verification Form to refer participants to the CAO for determination of eligibility for most participant reimbursements. How do E&T case managers coordinate with: State E&T staff E&T case managers communicate with BEP through email resource accounts. The SNAP E&T Policy Unit, EARN/WR Unit, EYO Unit, and Systems Unit each have dedicated resources accounts to answer ad-hoc questions. In addition, BEP staff host regular calls with E&T contractors to provide technical assistance and answer questions and each E&T contractor may reach out to their BEP program monitor at any time with ad-hoc questions or requests for technical support. E&T contractors also benefit from annual monitoring and/or technical assistance visits from BEP staff. How do E&T case managers coordinate with: Other E&T providers BEP encourages E&T case managers to communicate with other E&T contractors and occasionally hosts regional and/or all-contractor calls and meetings to facilitate relationship building. BEP has encouraged E&T contractors to transfer cases to other E&T contractors in certain situations where the gaining contractor is better suited to serve a particular participant. How do E&T case managers coordinate with: Community resources E&T case managers build relationships with community resources in their local area and refer E&T participants to these resources as needed. BEP supplements these efforts by frequently alerting E&T case managers to new government programs and services that may benefit E&T participants. How does the State agency ensure E&T participants receive targeted case management services through an efficient administrative process, per 7 CFR 273.7(c)(6)(ii)? Each contracted partner is required to offer case management services to all SNAP E&T participants. Each provider is allowed the flexibility to create their own internal process(es) for case management that suits their participants. SNAP EARNs utilize a full family assessment and IEP to support a person-centered approach that identifies and addresses individual, targeted needs. SNAP KEYS programs have a detailed Manual that outlines the standard requirements of assessment, IEP, case management, case progress notes, and community referrals. DHS reviews each new SNAP JETS third-party partner during onboarding to ensure their case management services are compliant with federal standards. Participants will be guided through the case management process as determined by the SNAP JETS program with the guidance from the SNAP JETS program manual. How do your offered case management services support the participant in the E&T program and provide activities and resources that help the participant achieve program goals? Individualized information from case management meetings is used to determine appropriate components, participant reimbursements, and referrals to other services as needed for each participant. How does the SNAP State agency ensure the case management services offered do not act as an impediment to successful participation in E&T? 1/29/26, 9:34 AM State Plan PA FY26 - Original Submission https://dam-fns.usda.gov/sites/default/files/microsite/snapet-pafy26stateplan//index.html 24/386