Alerts

Alerts are provided to CAOs only for SPT payments that may require CAO action.

Alert No. Meaning Example 0 36 The SPT resource amount for a calendar month is greater than $99 (reason code 511). Alert 36 in September means that more than $99 of the SPT in September is considered as a resource. 0 38 The support collected in the previous support month exceeds the monthly grant; further inquiry available on detail screen. Alert 38 in July indicates that the support collected in June exceeded the PA grant issued in July. 0 39 The SPT income for the calendar month is different than the previous month (reason code 510). Alert 39 in October indicates the SPT check issued in October is different from the SPT check issued in September.

NOTE : Alerts are generated on the same day the SPT payments are generated by CIS. SPT client notices are also generated at the same time.