CIS Manual Issuance of SPT

The CAO must manually issue an SPT payment using OTI reason code 101 after BCSE initiates the payment : if an individual has not received the correct SPT and BCSE received the necessary support payments or an individual did not receive and should have received a SPT in the first or second month after the support month.

SPT payments issued by the CAO as a result of a hearing are replaced by using reason code 104.

When the BCSE field office verifies that support payments were paid and no SPT payment was posted to the SNAP, Cash, and Medical Assistance Benefit History screen, the CAO can manually issue an SPT for that support month to the recipient . The CAO must not process an SPT until confirming that the system did not issue an SPT in the first or second month.

The system will not allow more than $200 per SPT month per grant group.