131.62 Developing Good Cause Verification

When an applicant/recipient begins a good cause claim, the CAO must tell the applicant/recipient how to get necessary documents. The CAO must assist the applicant/recipient in obtaining documents the individual cannot reasonably obtain themselves , if the applicant/recipient requests assistance or if circumstances show that the applicant/recipient may not be able to obtain them .

EXAMPLE: An individual may not be able to obtain necessary documents when their safety may be in question if they return home to get their documents or if they reside in a shelter.

55 Pa. Code § 187.27(b)(2)