107.66 AMR Section: “Agency Assistance and Referrals”

The “Agency Assistance and Referrals” section must include a list of all supportive services that are provided to the person plus any referrals made to other appropriate community agencies or organizations to address the barriers listed in AMR Section "Barriers to Goal Achievement".

Examples of supportive services:

Childcare; list the address and phone number of the local area Early Learning Resource Center (ELRC).

Transportation

Clothing

Book allowances

For domestic violence, offer local county supportive services and provide referrals and contact information.

NOTE : The AMR must include a statement that the person is required to provide a receipt within 14 days of receiving Special Allowance (SPAL) money for supportive services.

Examples of community agencies:

Counseling programs

Housing assistance

Children’s services

The caseworker must include actions to be taken by the person to address or eliminate each barrier identified on the AMR.

The plan to address barriers should be in clear, meaningful steps and very specific. If something is not agreed to on the AMR, the individual cannot be cited or sanctioned for not doing it.

Example: If a person is on probation or parole or is subject to payment of fines and costs, this section should state that the person must comply with probation or parole terms or with an approved payment plan for fines and costs.

Appropriate AMR text: "Continue making payments to the court for outstanding fines and costs until the amount is paid in full".

For domestic violence, appropriate text would be: "Referred to supportive services".

When a serious health problem exists, and the person is receiving treatment for it, an appropriate AMR statement would be: "Continue to follow treatment plan prescribed by your doctor".

If the person is a candidate for SSI or SSDI benefits and referred to the Disability Advocacy Program (DAP), the caseworker must include that information in this section and write that the person must apply with Social Security, keep all appointments and agree to appeal the decision if the SSI or SSDI application is denied for medical reasons. The caseworker must explain to the person that the DAP advocate will help with the appeal process.

See Supplemental Handbook, Chapter 820, Section 820.6 .