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ENERGY ASSISTANCE PROGRAMS

Section Three: Payment Types Intake, Operations & Policy Manual

Program Year 2026 61 SECTION THREE: PAYMENT TYPES This Section contains: ✓ Payment Types: Regular/Standard Roomer/Boarder/Owner Crisis Combo Fuel (LIHEAP Only) Heating and Cooling Installation, Repair/Replacement (LIHEAP Only) Portable/Window Air Conditioning Units Health & Safety (LIHEAP Only) Supplemental Agency Pay ✓ Standard Benefits and Primary Heating Source (LIHEAP Only) ✓ Direct Pays ✓ Vendor/Client Refunds Payment Types The following are the different types of payments for energy assistance and their definitions: • Regular/Standard Payment – The standard energy assistance payment determined by the LIHEAP/OEAP Benefits Matrix provided by OHCS each program year. Households who receive a standard payment are not required to have a past due notice, shut-off notice, nor do they have to have an empty (or almost empty) tank. All households must demonstrate an energy burden using acceptable forms of documentation. Applicants residing in subsidized housing with energy costs included in rent are not considered vulnerable to rising energy costs and are therefore not typically eligible. • Roomer/Boarder/Owner Payment – If everyone in the household is not interested in applying, the Roomer/Boarder or Owner may each apply separately, as an individual household. In these types of situations, the applicant would be eligible