Page 57

ENERGY ASSISTANCE PROGRAMS

Section Two: Income Intake, Operations & Policy Manual Program Year 2026 57 December Now that SSA is moving away from mailing Benefit Verification Letters, it may be more likely that a client may come in with a new letter for PY26 when documentation is needed for November. If the letter used for the previous PY is not available or accessible from the old client file, the calculator may be used. January Client comes in, has a new benefit verification letter for PY26 but we need income documentation for December, which is the previous year for SSA. Here again, if the letter used for the previous PY is either unavailable or inaccessible, the calculator may be used.

loading…

Page 57

Official source

ENERGY ASSISTANCE PROGRAMS

Section Two: Income Intake, Operations & Policy Manual Program Year 2026 57 December Now that SSA is moving away from mailing Benefit Verification Letters, it may be more likely that a client may come in with a new letter for PY26 when documentation is needed for November. If the letter used for the previous PY is not available or accessible from the old client file, the calculator may be used. January Client comes in, has a new benefit verification letter for PY26 but we need income documentation for December, which is the previous year for SSA. Here again, if the letter used for the previous PY is either unavailable or inaccessible, the calculator may be used.