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ENERGY ASSISTANCE PROGRAMS

Section One: Application Process Intake, Operations & Policy Manual Program Year 2026 26 If any adult member(s) of the household do not have income, this must be accounted for on a Declaration of Household Income form (DHI). The Food Stamps screen should only be used as last resort for income verification and is only accepted as a last resort for limited types of income. Income documents must clearly show the recipient’s name and date. 3. Documentation of account/utility/vendor includes, but is not limited to (account/utility/vendor documentation must clearly show the date of the document): ➢ Receipts, Bills, or Invoices from Home Energy Supplier/Vendor ➢ Landlord letter/lease/rental agreement for heating/cooling included in rent ➢ Account/Utility/Vendor Documentation must clearly show the date of the document ➢ Account/Utility/Vendor Documentation must clearly show the name of the account/utility/vendor ➢ Other documentation necessary to explain extreme/unusual circumstances 4. Copy of a current utility bill (no more than three months old) or most recent fuel vendor bill (no more than 12 months old). The service address on the bill must match the client’s physical address. If standardized documentation is not available, documentation must be provided to show that a cash account has been established. Contact with utilities/vendors must be documented and included in the client file. If contact is made by phone or through utility portal, the following information must be included on a Utility Verification Form: A printout of the client’s information obtained via a utility portal may be used in place of a utility verification form. ➢ Name(s) of utilities/vendors ➢ Person(s) contacted (if verifying via a log-in required utility portal, make note) ➢ Date(s) of contact