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876 Chapter 5:Temporary Assistance for Domestic Violence Survivors (TA-DVS) Program • Section 2: Application (07/2026) • Build rapport, encourage conversations and support the survivor in their actions and decisions. • Ask open-ended questions to facilitate the conversation. • Express concern about bruises or other injuries (e.g., “That looks like it hurts. Do you need to go to the doctor?”). • If the survivor expresses positive feelings toward the alleged abuser, focus on the violence and controlling behaviors, not the abuser’s personality. • Express concerns for the survivor. • Ask the survivor what she/he needs to feel safe. The survivor is the best judge of their safety. Show support for the survivor’s priorities. This will help in developing rapport and trust. When working with survivors, have a conversation about their concerns and where they are at. Consider using the following questions: • What support system does the survivor already have in place? • What have they done in the past that worked well for their safety? • Are there family or friends that have been helpful in the past? • What do they feel is needed for their safety? • What is their immediate need? What are some additional future needs? Remember to take time listening to the survivor. Survivors may be experiencing varying forms of trauma. Sharing their story may not be easy. Interviews are more conversation based and built on creating rapport with survivors. Oregon Administrative Rule(s) 461-115-0230 — Interviews Narration Case Notes Case notes for the TA-DVS Program are required for some elements not captured in data collection. We must case note all information pertaining to eligibility that is not captured in data collection, as well as all interactions, safety plan changes, payment request details, etc. These are considered legal records and must be kept. TA-DVS records are also audited and tracked; therefore, we must keep case notes for this purpose. The purpose of a case note is to be sure others can follow up and we have a record of what has happened. You must always case note, whether it is in the TA-DVS ONE case or kept in a hard file. TA-DVS case notes are to be separate from all other programs, by ensuring they are put in the TA-DVS ONE case. Eligibility case notes should include all financial and non-financial eligibility not captured in ONE, including: • Appointment time/information • Safety screening details • Referrals made