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847 Chapter 4:Working with families • Section 12: State Family Pre-SSI Program (SFPSS) (07/2026) • ODHS|OHA and the participant agree on modifications to the disputed individualized case plan; • No agreement is reached during the re-engagement call or at the re-engagement meeting; • The participant expresses or otherwise clearly indicates the intent not to cooperate in the re-engagement process. Re-engagement must end before a decision notice is sent. All re-engagement efforts and activities must be documented in TRACS using the Re-Engagement Page. Unresolved issues can be addressed through the hearing process only after the decision notice has been sent. ODHS|OHA is required to review all noncooperation for known or unknown disability issues prior to applying a disqualification. This is done by a team consisting of the family coach, disability analyst and qualified-appropriate professional. The agency will document this information on the TRACS Re-Engagement Page. SFPSS re-engagement review process 1. The SFPSS program arranges re-engagement meeting to discuss noncooperation. 2. The SFPSS program staff (family coach, disability analyst, qualified-appropriate professional) will use the following to determines if there is “good cause”: (a) Review all evidence for good cause explained in items 1 (PSS F.1), 2 (PSS F.2), 3 (PSS F.3), and 4 (PSS F.4) of this section. (b) Review known disability issues for cause of noncooperation. (c) Review results of formal evaluations or assessments to determine if an aspect of a previously unknown medical, mental health, learning disability, cognitive, addiction issue, etc., caused the noncooperation. (d) Review accommodations and modifications for the following: i. Were all needed accommodations or modifications offered to the participant? i. Did the participant accept the accommodations or modifications? i. Were the accommodations or modifications appropriate? i. Are there alternative accommodations or modifications to consider? (e) If the SFPSS program staff review determines “good cause,” the participant will remain in the SFPSS program. (f) If the SFPSS program staff review determines there was “no good cause” for the noncooperation, the participant will be removed from the SFPSS program. They will return to the TANF program as a JOBS- eligible participant and be engaged in a JOBS case plan. (g) Document all findings in TRACS using the Re-Engagement Page or TRACS Re-engagement Narrative, which is found on the TANF Staff Tools website under Re-engagement and Disqualification. Remember that certain A&D and mental health information narrated in TRACS needs to be placed in the A&D/MH narrative. Remember, the participant has the right to ask for a hearing if a decision to remove them from the program was determined by the SFPSS staff review.