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766 Chapter 4:Working with families • Table of contents (07/2026) Child care support service payments................................................................................................................... 829 Non-allowable payments...................................................................................................................................... 829 Issuing payments.................................................................................................................................................. 830 Refugee Employment Program (REP) support service payments....................................................................... 831 Home visits................................................................................... 833 Introduction........................................................................................................................................................... 833 Home visits as a tool............................................................................................................................................. 833 Appropriate home visits........................................................................................................................................ 833 Things to remember.............................................................................................................................................. 834 Home visiting best practices................................................................................................................................ 834 State Family Pre-SSI Program (SFPSS)....................................... 836 Program intent and overview............................................................................................................................... 836 Issuing benefits and changes............................................................................................................................... 840 Participation, cooperation and re-engagement................................................................................................... 843 Long-term care (LTC) services case management..................... 849 Aging and People with Disabilities (APD) services.............................................................................................. 849 Intellectual/Developmental Disabilities (I/DD) services...................................................................................... 849 Engagement in Refugee Employment Program (REP) services.. 851 What is REP engagement?.................................................................................................................................... 851 Who is considered REP exempt?.......................................................................................................................... 851 Who is considered REP eligible?.......................................................................................................................... 851 Changing status from a REP volunteer or REP exempt person to REP eligible................................................... 852 Non-Participation in REP services........................................................................................................................ 852 Good cause for non-participation with REP services.......................................................................................... 852 What is re-engagement?...................................................................................................................................... 853