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739 Chapter 3:Processes and procedures • Section 5: Program integrity (07/2026) will consider requests for a compromise on the unsatisfied balance. When an individual or former participant has questions regarding recovery of their overpayment claim, including compromising, refer them to a recovery specialist at ORU at (503) 373-7772 in Salem or toll-free 800-273-0548. ODHS|OHA may consider a request to compromise an overpayment claim only if the estimated administration and collection costs necessary to collect the account in full likely exceed the current balance of the overpayment. The following limitations apply to the compromise of an overpayment claim: • The authority of ODHS|OHA to compromise may be limited by federal or state law. • ODHS|OHA may compromise a claim only after it is liquidated (see OAR 461-195-0501). • ODHS|OHA may compromise a claim only if the requester has made a good faith effort to repay the overpayment; • ODHS|OHA may not compromise:

Š A fraud overpayment (see Definitions and Categories of Overpayments, OAR 461-195-0501) claim

Š Any overpayment claim, unless 36 months have passed since the requester initially was notified of the overpayment

Š An overpayment claim if the debtor has the ability to repay the overpayment in full within 36 months of the request date

Š An overpayment claim for less than 75 percent of the total amount of the claim

Š An overpayment claim if the debtor is a member, currently or in the previous 12 months, of a filing group or HSD medical program household group that received benefits under the program in which the overpayment occurred

Š A child care provider overpayment claim if the provider, currently or in the previous 12 months, received a direct provider payment for child care. ODHS|OHA may allow a compromised claim to be paid in installments over a period not to exceed 90 days. During the 12 months following the date of the compromise agreement, ODHS|OHA reserves the right to collect the original unmitigated claim through benefit reduction under Methods of Recovery Overpayments (OAR 461-195- 0551). Referrals to the Investigations Unit Role of the investigator The investigator conducts investigations as needed to support branch operations in case management. Results of these investigations are reported to ODHS|OHA and/or OWU and can result in eligibility determinations, overpayments, intentional program violations and/or referral to a district attorney for criminal prosecution. Protocol for appropriate referrals to the Investigation Unit Do not disclose to an individual that a case will be or was referred to an ODHS|OHA investigator, or the status of an investigation. Do not narrate or add a case note that an investigator referral was made.